Metadata Support
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How to request support from Metadata Providers such as Gracenote?

Send an email to support with the following details:

  • A screenshot of the incorrect listing
  • Program Title
  • Day/Time of the program
  • Cable Company Name

Address the email as follows:

Provider

Support Contact

Gracenote

tmschedule @ gracenote.com

TV Media

schedules @ tvmedia.ca

TiVo

metadatasupport @ tivo.com

FYI Television

tveditor @ fyitelevision.com

Comscore

linear_schedules @ comscore.com